The Shelter Chronicle Books/Hachette Book Group

Fast Shipping with Professional Packaging

Through our long-term relationship with UPS, FedEx, DHL as well as a range of other world-class carriers, we can provide a variety of shipping options. Our warehouse personnel will pack every item to our exacting specifications. Your items are carefully inspected and properly secured before shipping. We deliver to thousands of clients every day from all over the world. This demonstrates our dedication to becoming the largest online retailer on earth. There are distribution centers and warehouses located in Europe and the USA.

Note: Orders that contain more than one item will be assigned a distinct processing time, depending on the specific product.

Prior to shipment, we inspect the ordered items thoroughly before sending the items. Currently, most orders are shipped within 48-hours. The delivery time varies between 3-7 days.

Returns

The stock market is always changing. It's not completely managed by us, as we are involved with multiple parties such as the factory and the storage. The stock levels may fluctuate at any moment. It is possible that you will not receive your order after the order has been made.

Our policy runs for a period of 30 days. We will not replace or refund your purchase when it's been 30 days from the date of purchase.

The item cannot be used and in its original condition. The item must be returned in the original packaging.